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Bilingual Customer Success Specialist
Job Description
Salary: $50-55K + bonus
What is your perfect fit?
- Would you love a 9am-6pm Monday- Friday schedule to miss the peak traffic?
- Would you love the opportunity to earn up to $1000/month in bonus?
- Does a hybrid schedule with the ability to work 2 days remotely sound ideal?
- Do you enjoy a business casual environment where you can wear your favorite jeans and sweatshirt?
- Would you love to use your Spanish skills on a daily basis?
If that describes you, we need to talk!
What your future day will look like:
- Communicate with customers to discuss product terms and conditions and financing options
- Manage sales leads with the primary focus is on converting leads into actual sales through effective cross-selling and offering tailored solutions based on customer needs.
- Facilitate a thorough understanding of the payment process associated with the products offered.
- Identify opportunities to present complimentary products that align with customer needs.
- Offer personalized and tailored solutions to customers based on their specific needs and requirements.
- Foster strong and lasting relationships with clients to enhance customer loyalty.
Benefits Offered:
- Medical, dental, and vision insurance
- 401K + match
- PTO
Type: Direct
To be a champion in this role, you will need:
- Bilingual in Spanish and English
- Experience in sales, leadership teams or similar role in a call center environment
- Understanding of customer service principles and best practices, including handling difficult situations and maintaining positive customer relationships.
- Experience in managing sales leads and converting them into successful sales.
- Strong interpersonal skills for building and maintaining client relationships.
- Ability to pass background and drug test
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step.
If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for!
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
Meet Your Recruiter
Cathy Boggs
Recruiter
Cathy is a Greenville native who graduated from Clemson with a BS in Business Management. After working for 3 years for Babies R Us in both human resources and inventory control management roles, she joined Godshall in 1999 as a Recruiter and Staffing Specialist. Her primary recruiting focus is in banking, accounting, human resources, legal and administrative placements. She is involved in St. Francis Forum, NALS, Covenant United Methodist Church and Northwood Little League. This breast cancer survivor lives life the fullest by cheering on her two boys in baseball, watching her alma mater play every Saturday during the fall, and splurging on an occasional bowl of Cinnamon Toast Crunch.
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