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Banking Customer Support Center Specialist
Job Description
Salary: $20-$22/hour
What is your perfect fit?
- Would you love to be more than a number in small, family friendly environment call center?
- Would you love to sleep in a little later and work 9am-6pm?
- Do you adore the adorable Travelers Rest area near all the shops and restaurants?
- Would you love to be in behind the scenes in banking without the face to face customer contact?
If that describes you, we need to talk!
What your future day will look like:
- Provides exceptional service to all internal and external customers in the contact
- Answers inquiries by clarifying information, researching, locating and providing information in an effective manner
- Assists callers with locating bank employees for assistance when appropriate
- Fulfills customer requests in a timely manner
- Responds to customer emails and other message requests as they relate to existing or potential accounts or services
- Performs follow up calls and administrative functions in support of customer needs
- Understands and complies with all laws and regulations that apply to the position
- Notifies CSC Manager upon a failure of the communication system
- Recognize sales and service opportunities to meet the needs of customers and effectively explain features
Benefits Offered:
- Weekly pay via direct deposit
- Will be hired permanently in 2 months and be eligible for full benefits including medical, dental, STD, LTD, bereavement, 401k and more!
Type: Temp to hire
To be a champion in this role, you will need:
- Be goal and results oriented.
- Ability to pass background and personal credit check
- Have a good working knowledge of the communication system and the bank core system
- Have a pleasant and friendly telephone demeanor and voice.
- Be a team member in a fast paced ever changing environment
- Be outgoing, friendly and eager to assist prospective as well as existing customers.
- 1-2 years banking experience strongly preferred with related experience in lobby services, new accounts, loans or similar position desired
- Proficiency in Microsoft Office products
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for!
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
Meet Your Recruiter
Cathy Boggs
Recruiter
Cathy is a Greenville native who graduated from Clemson with a BS in Business Management. After working for 3 years for Babies R Us in both human resources and inventory control management roles, she joined Godshall in 1999 as a Recruiter and Staffing Specialist. Her primary recruiting focus is in banking, accounting, human resources, legal and administrative placements. She is involved in St. Francis Forum, NALS, Covenant United Methodist Church and Northwood Little League. This breast cancer survivor lives life the fullest by cheering on her two boys in baseball, watching her alma mater play every Saturday during the fall, and splurging on an occasional bowl of Cinnamon Toast Crunch.
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About Travelers Rest, SC
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