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Bilingual Client Support Specialist

Greenville, SC

Employment Type: Direct Hire Job Category: Customer Service Job Number: 33054 Full-time/Part-time: Full Time

Job Description

Salary: $20-$21/hr

Is this your perfect fit?
  • Are you bilingual in Spanish & skilled in delivering exceptional customer service, with a proven ability to resolve account related issues effectively?
  • Hiring Immediately
If that describes you, we need to talk!
What your day will look like:
  • Inbound calls assisting customers by providing information on accounts, setting up payment arrangements.
  • Provide exceptional customer service in both English and Spanish.
  • Deliver accurate and timely information to customers, maintaining professionalism and empathy.
  • Review and respond to updates or inquiries related to accounts.
  • Apply appropriate resolutions for account status updates, call routing, system notations, and follow ups.
  • Negotiate and process payments using effective communication and negotiation.
Benefits:
  • Medical
  • Dental
  • Vision
  • 401K w/match
Type:     Direct
To be a champion in this role, you will need:
  • Bilingual Spanish/English
  • Prior customer service experience, preferably in a call center
  • Proficient in Word/Excel
  • Hours/Shifts available: 
9:00am-5:30pm - Monday-Friday 9:30am-6:00pm - Monday-Friday 10:00am-9:00pm - Monday-Thursday 11:30am-8:00pm - Monday-Thursday & 9:00am-5:00pm on Sunday - Off Friday's & Saturday's
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we consider you for all roles your experience is a perfect fit for!
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.

Meet Your Recruiter

Kelly Groom
Recruiter

Kelly Groom began her career with Godshall in 1998 and has recently returned after taking time off to be with her children and has been with us for over 3 years. Kelly is a graduate of Clemson University with a degree in Management/Marketing. She is a wife and mother to two girls, actively involved with Cancer Survivor Park Alliance, and an avid tennis player.

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About Greenville, SC

Discover exciting job opportunities in the vibrant area surrounding Greenville, South Carolina! Flourishing with a burgeoning job market and a welcoming community, Greenville beckons with its charming blend of Southern hospitality and dynamic urban life. Nestled in the foothills of the Blue Ridge Mountains, this scenic city boasts a rich cultural tapestry with landmarks like Falls Park on the Reedy, the Peace Center, and the Greenville County Museum of Art. Indulge in the region's vibrant culinary scene, catch shows at the renowned Bon Secours Wellness Arena, or root for the Greenville Drive baseball team at Fluor Field. Embrace a work-life balance with easy access to outdoor recreation at Paris Mountain State Park, the Swamp Rabbit Trail, and the scenic Lake Hartwell. Begin your next career chapter in Greenville, where endless possibilities await! Explore our job listings today.