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Customer Service Tax Support

Spartanburg, SC

Job Category: Customer Service Job Number: 30888 Full-time/Part-time:

Job Description

Salary: $17/hour

What is your perfect fit?

  • Would you like a position that will allow you to make some extra money over the holidays?
  • Are you someone who enjoys spending time outdoors? This position has a beautiful campus setting with walking trails and outdoor picnic areas!
  • How important is financial incentive to you in a job? In this role, you have the potential of receiving retention bonuses that could potentially add up to an extra $1,000 throughout the assignment!
  • Are you open to working overtime on a regular basis? You will have the opportunity to earn extra income!
  • What are your career goals? Are you looking for a job with the possibility of transitioning to a full-time employee after tax season, especially considering the company's appealing benefits package?

What your future day will look like:

  • Complete comprehensive training program using classroom, online, and software-based methods.
  • Provide phone support to branch staff and Supervisors on tax laws, software, forms, and administrative tasks.
  • Maintain call logs in the Help Desk program.
  • Aid branch personnel in preparing federal and state tax returns.
  • Review scanned tax preparation forms from branches for accurate data entry.
  • Assist with rejected tax returns.
  • Review and validates various tax-related documents (e.g., IRS, State, and Bank Product compliance) using KOFAX, OnBase, and Home Office systems, ensuring compliance with standards.
  • Support bank audits and internal random audits, including specific return types and IRS Due Diligence Requirements.
  • Help process bank products and disbursements (debit cards, check printing).
  • Assist with tax prep collections.
  • Contribute to special projects as assigned.
  • Regular and punctual attendance is expected!

Benefits Offered:

  • Bonuses offered for retention up to $1,000!
  • Weekly pay through Godshall

Type: Contract

To be a champion in this role, you will need:

  • Must have 1+ years in customer service, preferably in a call center.  Great communication skills a must!
  • Must be available to work any shift 9am – 8pm Monday- Friday.  Also have flexibility to work two Saturdays a month for 5-7 hours.
  • Good computer skills.
  • Ability to problem solve.

We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for!

Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.

#hiringperfected

Meet Your Recruiter

Wendy Blye
Recruiter

Wendy Blye has 14 years of experience working in human resources and recruiting in the healthcare industry. She joined Godshall Recruiting in 2015 and currently specializes in finding top talent with a focus on healthcare and insurance.  She holds an undergraduate business degree from the University of South Carolina-Upstate and recently showed off her multitasking skills by completing her MBA through Clemson University while working a full-time job and being a mom of two. She stays connected with the community by sitting on several collegiate advisory boards throughout the Upstate and is an active member of SCMGMA and SHRA. When Wendy is not traveling for her kids’ soccer games, she enjoys shopping and cooking new recipes!

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About Spartanburg, SC

Ready to take your career to new heights? Explore job opportunities in the vibrant city of Spartanburg, South Carolina, where growth opportunities abound and a unique charm awaits. Known for its rich history, quaint coffee shops, art galleries like the Chapman Cultural Center, and the world-class Spartanburg Art Museum, this region offers a blend of Southern hospitality and modern amenities. Don't miss catching a show at the stunning Denny's Plaza Theatre or cheering on the Spartanburg Vikings at the historic Gibbs Stadium. With scenic parks like Croft State Park and diverse cuisine options, Spartanburg is the ideal place to advance your career while enjoying a high quality of life. Dive into our job listings today and discover why Spartanburg is the perfect place to call your professional home.