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IT Specialist
Job Description
Is this your perfect fit?
- Would you like to work for a family-oriented company?
- Are you looking to be in a stable company that has been around for more than a century?
- Do you want to work for a company that is a leader in their industry?
If that describes you, we need to talk!
What your future day will look like:
- Monitor and respond to incoming support tickets, troubleshooting hardware, software, and network issues for both in-office and remote users.
- Provide hands-on and remote technical support, including resolving malware infections, fixing printing problems, and assisting with Office 365 and Azure-related issues.
- Set up and deploy new computers, ensuring all required software is properly installed, and configure user accounts with appropriate permissions.
- Support daily operations by helping employees with conference room technology and ensuring systems run smoothly throughout the day.
- Follow and enforce company IT policies and best practices while documenting solutions and updates in the ticket tracking system to maintain efficient service.
Benefits Offered:
- Medical package
- Wellness program
- 401K with company match
- Vacation/Holiday
- Continuing Ed Program
Type: Direct
To be a champion in this role, you will need:
- Minimum 1-2 years Level 1 and/or Level 2
- Helpdesk experience
- Windows Operating System/O365/Active Directory/basic networking issues
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps.
If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for.
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
Meet Your Recruiter
Katherine Ericson
Recruiter
Katherine Ericson came to Godshall with over 10 years of experience in marketing for healthcare and commercial real estate in Charlotte, NC. In addition to being a graduate of Wake Forest University, she earned her CSP(Certified Staffing Professional). She’s been with Godshall for over 19 years and focuses her efforts in recruiting for Marketing/PR talent, IT professionals, Software Engineers, UI/UX developers, and Business/Data Analysts. She is involved in the Greenville Tech Marketing Advisory Board, ECPI Advisory Board and Tech After Five. Outside of work, Katherine enjoys reading and travelling as much as she can with her husband and two grown children!
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