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IT Specialist, Level 2
Employment Type:
Direct Hire
Job Category: Information Technology
Job Number: 32398
Full-time/Part-time: Full Time
Job Description
Salary: $65-70K
Is this your perfect fit?
If that describes you, we need to talk!
What your future day will look like:
Benefits Offered:
Type: Direct
To be a champion in this role, you will need:
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps.
If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for.
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
Is this your perfect fit?
- I have hands-on experience designing, maintaining, and optimizing systems infrastructure across hardware and software environments.
- I prioritize high customer satisfaction by delivering timely, accurate end-user support and thoroughly documenting requests and resolutions within ticketing systems.
- I take ownership of system reliability through proactive maintenance and continuous improvement.
If that describes you, we need to talk!
What your future day will look like:
- Serve as the Tier II escalation point, tackling advanced technical issues beyond Level I support while assisting high-priority and VIP clients. Provide both remote and on-site support across servers, networks, firewalls, wireless access points, and end-user environments.
- Administer Windows Server environments including Active Directory, Group Policy, DNS, DHCP, file services, and Remote Desktop Services. Support and troubleshoot virtualization platforms such as VMware and Hyper-V, along with cloud infrastructure in Microsoft Azure.
- Configure and maintain firewalls, VPNs (site-to-site and client), switches, and routing. Support Microsoft 365 services including Exchange Online, Entra ID (Azure AD), Intune, and security/compliance features to ensure secure and seamless collaboration.
- Monitor systems to address alerts, performance issues, capacity concerns, and security risks. Implement and test backup and disaster recovery solutions to safeguard data integrity and ensure business continuity.
- Lead or contribute to server upgrades, migrations, onboarding, and infrastructure standardization initiatives.
Benefits Offered:
- Health, Dental, Vision
- 401(k) matching
- Paid Time Off
- 10 paid Holidays
Type: Direct
To be a champion in this role, you will need:
- Bachelor's Degree Engineering or related field preferred
- 3-5+ yrs in the IT field required, MSP experience a plus
- Spanish is a plus.
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps.
If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for.
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
Meet Your Recruiter
Katherine Ericson
Recruiter
Katherine Ericson came to Godshall with over 10 years of experience in marketing for healthcare and commercial real estate in Charlotte, NC. In addition to being a graduate of Wake Forest University, she earned her CSP(Certified Staffing Professional). She’s been with Godshall for over 19 years and focuses her efforts in recruiting for Marketing/PR talent, IT professionals, Software Engineers, UI/UX developers, and Business/Data Analysts. She is involved in the Greenville Tech Marketing Advisory Board, ECPI Advisory Board and Tech After Five. Outside of work, Katherine enjoys reading and travelling as much as she can with her husband and two grown children!
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