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Level 1 Helpdesk
Job Description
Is this your perfect fit?Â
- Would you love to work in a hybrid role?
- Are you looking to be a part of a family-run business where you are not just a number but part of a close-knit team where your contributions will shape the company’s future?
What your future day will look like:
- Provide expert support in assisting end users with technical issues
- Maintain and secure products with setup, configuration and deployment while also enforcing security standards
- Document and collaborate with the team of technology professionals by keeping detailed records and sharing knowledge to promote professional growth
Benefits Offered:
- Health, Dental, Vision
- 401(k) matching
- Paid Time Off
- 10 paid Holidays
Type: Direct
To be a champion in this role, you will need:
- 2+ years of IT support experience, preferably in MSP environment
- Strong troubleshooting experience
- Working knowledge of Windows OS and Microsoft 365 environments
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps.
If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for.
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
Meet Your Recruiter
Lauren Patterson
Recruiter
Lauren is a dedicated professional with a passion for making a positive impact. After graduating from University of North Carolina at Greensboro with a degree in Communication Studies, she began her career in non-profit, where she played a crucial role in aiding individuals with intellectual disabilities find meaningful employment. Lauren joined Godshall in 2023, she provides valuable support to our recruiters and candidates. Outside of work, she finds joy in spending time with her husband, golfing, hiking, and enjoys completing a challenging puzzle.
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