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iOS Help Desk
Job Description
Is this your perfect fit?Â
- Great opportunity to work as an IT specialist with a strong lean into your strength with the Apple ecosystem. Every day is a new challenge for problem solving and providing stellar customer service.
- Fanatistic role to be a part of something purposeful and meaningful working for a family-run business where you are not just a number but part of a close-knit team where your contributions will shape the company’s future.
- Do you value work ethic, high integrity and support work environments, then this culture is perfect for you! If that describes you, we need to talk!
What your future day will look like:
- Provide expert Apple support in assisting end users with technical issues across macOS, iOS, and iPadOS through various channels.
- Maintain and secure PC and Mac products with setup, configuration and deployment using MDM tools, while also enforcing security standards like FileVault and Gatekeeper
- Document and collaborate with the team of technology professionals by keeping detailed records and sharing knowledge to promote professional growth.
Benefits Offered:
- Health, Dental, Vision
- 401(k) matching
- Paid Time Off
- 10 paid Holidays
Type: Temp to Hire
To be a champion in this role, you will need:
- 1+ years of IT support experience in professional or retail environment.
- Strong knowledge of macOS, iPadOS, and iOS troubleshooting and administration.
- Familiarity with Apple ID management, iCloud services, and MDM enrollment workflows.
- Basic understanding of networking (TCP/IP, DNS, DHCP).
- Working knowledge of Windows OS and Microsoft 365 environments.
- Basic networking knowledge (TCP/IP, DNS, DHCP).
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps.
If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for.
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status
Meet Your Recruiter
Katherine Ericson
Recruiter
Katherine Ericson came to Godshall with over 10 years of experience in marketing for healthcare and commercial real estate in Charlotte, NC. In addition to being a graduate of Wake Forest University, she earned her CSP(Certified Staffing Professional). She’s been with Godshall for over 19 years and focuses her efforts in recruiting for Marketing/PR talent, IT professionals, Software Engineers, UI/UX developers, and Business/Data Analysts. She is involved in the Greenville Tech Marketing Advisory Board, ECPI Advisory Board and Tech After Five. Outside of work, Katherine enjoys reading and travelling as much as she can with her husband and two grown children!
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